Privacy Policy

Our Commitment to Your Privacy

At Kuruwaa, we understand that your health information is deeply personal. We are committed to protecting your privacy and maintaining the confidentiality of your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Information We Collect

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our caretaking services
• Match you with appropriate caretakers based on your needs
• Communicate with you about appointments, services, and updates
• Process payments and maintain accurate billing records
• Ensure quality of care and service safety
• Comply with legal and regulatory requirements
• Respond to your inquiries and support requests

Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With Caretakers: We share necessary information with assigned caretakers to provide appropriate care
• With Healthcare Providers: When necessary for coordinated care with your consent
• Service Providers: With trusted third-party vendors who assist in operating our platform
• Legal Requirements: When required by law or to protect rights and safety
• Emergency Situations: To emergency contacts or services when necessary for your safety

Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and restricted access protocols. Our caretakers and staff undergo background checks and are trained in confidentiality practices. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• Withdraw consent for data processing where applicable

Data Retention

We retain your personal and health information for as long as necessary to provide services and comply with legal obligations. Medical records are retained according to healthcare regulations and industry standards.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our platform. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: